
Accessibility Laws
Important note: this page shares digital accessibility laws, policies, and guidelines around the world, but this information is not legal advice. For details about the laws, please consult legal authorities for the appropriate jurisdiction.
Thousands of companies are getting sued.Â
U.S. Courts make it clear through growing legal settlements that websites, digital content, and digital spaces are protected under the Americans with Disabilities Act (ADA), a federal civil rights law that prohibits discrimination against people with disabilities in everyday activities.
The ADA federal website says, "The Department of Justice has consistently taken the position that the ADA applies to web content."
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Here is a quick overview of digital accessibility laws around the world, including:
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United States
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Canada
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European Union
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United Kingdom​
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Look up accessibility laws by country

United States
Americans with Disabilities Act (ADA)
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Private Businesses, Organizations, Schools (open to the public)
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ADA Title I (employees)
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All employers or businesses with 15 or more full-time employees.
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Title I prohibits employment discrimination, requiring employers to make reasonable accommodations for qualified candidates and employees with disabilities (including accessible website, inclusive candidate journey, company portals, employee communication, recruitment, hiring, promotions, training, pay, social activities, etc).
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ADA Title III (businesses)
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All businesses open to the public need accessible websites.
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Title III states all businesses and nonprofits open to the public must make reasonable adjustments to provide full and equal enjoyment of their goods, services, facilities, privileges, advantages, or accommodations to people with disabilities.
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Examples of businesses and orgs under Title III include stores, banks, restaurants, hotels, travel services, hospitals, medical services, private schools, theaters, taxis, shuttles, gyms, sports, service businesses, software companies, etc.
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Title III prohibits discrimination based on disability, including in areas of digital communication and online business spaces like websites.
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Public Agencies, Schools, Departments, Entities, Authorities
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State and Local governments:​
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ADA Title I (employees)
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​Employees of state and local governments, employment agencies, and labor unions are protected under the ADA.
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ADA Title II​ (government)
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Title II covers all activities of state and local governments (regardless of entity size or receipt of federal funding).
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​Title II prohibits discrimination against people with disabilities in all public services, programs, and activities (including public education, employment, transportation, recreation, health care, social services, courts, voting, town meetings, etc).
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Authorities and agencies are also required to ensure public communication is equally effective for disabled citizens as for non-disabled citizens (including digital communications and websites).
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​States and cities have their own laws
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California Unruh Civil Rights Act
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New York State Human Rights Law
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New York City Human Rights Law
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Search by state/city for more laws.
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Section 508 Amendment to the Rehabilitation Act
Federal government:
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US Federal law covering electronic information and communication technology (ICT).
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Members of the public (including those with disabilities) must have equal access to information and services from a federal department or agency.
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Federal employees with disabilities must have equal access to information and services.

Canada
Accessible Canada Act (ACA)
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Federal accessibility law in Canada enacted in 2019.
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ACA applies to technology platforms, information, or communications.
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Accessibility for Ontarians with Disabilities Act (AODA)
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Enacted in 2005 by the provincial government of Ontario.
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AODA requires the websites of Ontario-based organizations under this law to meet specific web accessibility guidelines.

European Union
European Accessibility Act (EAA)
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A landmark law passed by the European Union (EU) in 2019 to require accessibility for digital products and services.
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EAA includes important enforcement dates beginning 2025.
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EAA requires certain everyday products and services to be accessible for persons with disabilities.
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"The European Accessibility Act will make life easier for at least 87 million people – almost one in five Europeans – who have disabilities, including many older people, and for those who have a temporary impairment" (quoted from EAA official EU site).
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EN 301 549​
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EN 301 549 is an EU policy document published in 2014 by the European Telecommunications Standards Institute (ETSI) and updated in 2019 to incorporate the WCAG standards for web accessibility.
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EN 301 549 covers all ICT (Information and Communication Technology) products and services, to enable their use by persons with disabilities.
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"EN 301 549 can be applied to any type of ICT-based products and services. This includes software (web pages, mobile applications, desktop applications), hardware (smartphones, personal computers, information kiosks) and any combination of hardware and software." (quoted from ETSI.org)